Shipping costs & delivery We send all packages with our partner DHL. You can track the shipment at any time via the DHL website. https://www.dhl.de Shipping with DHL usually takes 2-4 working days (Monday-Saturday). We try very hard to process the shipment from our warehouse in Langenfeld as quickly as possible.
We are offering free shipping in the UK on orders above £40. We have a large stock of all of our raw materials and expect no change to our ability to meet orders.
Our parcels offer tracking and require a signature. If there’s no one at home a card will be left to re-arrange delivery or collect from your local depot. Our parcels are dispatched from Shropshire, so while COVID-19 affects the postal service, please allow 5-7 working days for delivery from our remote location in the Scottish Highlands.
We are delighted to ship to our friends in Mainland Europe. Just order online in the usual way.
USA, Canda & Australian Delivery
We have recently started shipping to our cousins in America, Canada and Australia. Just order online in the usual way. We charge a flat fee of £40 for postage for a ‘Priority Express’ service to Canada and the USA and £60 to Australia. When flights increase again we expect airfreight to become less expensive.